Meet The Staff

Orchids at Palm Court is proud to have world-class chefs, offering only the freshest and most innovative cuisine. Meet our chefs, and learn how these artisans have honed their craft.

Cincinnati Dinner Reservations

Executive Chef Todd Kelly

Todd Kelly, Executive Chef and Director of Food & Beverage at the Hilton Cincinnati Netherland Plaza, is responsible for creating the distinct menu for Orchids at Palm Court, The Grill at Palm Court and The Bar at Palm Court. He oversees all culinary operations for the restaurants & bar, in-room dining, and banquet and wedding menus as well as managing a staff of 170. He is also responsible for maintaining the standard of quality and service that has made the historic hotel famous for 80 years. Kelly has spent more than 20 years in the culinary industry including time at Ember Grille in Charlotte, N.C., Peter James Townhouse in Charlotte, and Rubicon in San Francisco.


  • AAA Five-Diamond – 2015
  • Forbes Four Stars, 2013, 2014, 2015
  • #1 Food & Beverage Hotel in USA – Hilton Hotels & Resorts, five of the last six year
  • One of Top 100 Restaurants in USA for Best Service, Open Table
  • Award of Excellence - American Culinary Federation, two-time winner
  • Orchids at Palm Court – 5 Stars – Extraordinary (highest rating), Cincinnati Enquirer
  • Best Fine Dining in Cincinnati, Where the Locals Eat (.com)

You can contact Todd at

Hotel Restaurants

Pastry Chef Megan Ketover

Megan Ketover is a summa cum laude graduate of the Midwest Culinary Institute. Upon graduation, she worked at the Hilton and then returned to the MCI where she was the Pastry Arts Chef Instructor/Cake Designer. While at the MCI, she was also the Prep Chef on The Dish, a local cooking show.

In 2009, Megan won the American Culinary Federation’s Pastry Chef of the Year - Northeast Region, one of only four in the country!

She has competed on the Food Network’s Challenge and was one of fourteen “Chef’testants” on Bravo’s most recent season of Top Chef Just Desserts.

She has completed her American Culinary Federation-Certified Executive Chef practical and is a recipient of the American Culinary Federation’s Presidential Medallion.

Private Parties

Maître d' Charles Redmond

Charles Redmond is the maître d’ of Orchids at Palm Court. Charles is responsible for maintaining the level of service required at a AAA Four-Diamond fine dining restaurant. His duties include managing the Orchids staff, developing menus with clients for private parties and maintaining and updating the wine offerings and is charge of all food and wine pairings. Charles also works closely with the Executive Chef Todd Kelly to ensure service is functioning smoothly from the kitchen to the guests.

Charles is a Level II Certified Sommelier through the Court of Master Sommelier. He is currently studying for his Level III Advanced Sommelier certification. The Level III Advanced Examination is exponentially more challenging than the Level II Certified Sommelier Examination and is a required step in the progression toward the Master Sommelier Diploma. Level III Sommeliers are expected to have a high level of preparation in terms of theory knowledge, blind tasting skills and practical restaurant service.

Charles has extensive restaurant experience and served as the Service Captain in Orchids for four years and previously worked at other dining establishments including Tink’s, Vineyard Café and Lucier in Portland, Oregon.

Private Parties Cincinnati

Cincinnati Hotel Restaurants

Orchids at Palm Court